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Showing posts with label USPS. Show all posts
Showing posts with label USPS. Show all posts

Sunday, July 22, 2007

Non-Fiction Review

Thinking Inside the LiteBlue Box
by Ronald Williams, Jr.
ISBN: 142417189X
Review by Heather Froeschl


Did you receive any mail today? Chances are, you sure did. How did it get to you? You might be surprised to learn the USPS is a business like any other. In Ronald Williams Jr.’s book, “Thinking Inside the LiteBlue Box,” you will see a side of the postal service that you might not have even considered. So what exactly is the LiteBlue? The heart of the matter: the people of the USPS.

Building on his first book, “Deep Inside LiteBlue,” Williams looks at the big picture. What exactly is going on in this business of correspondence delivery? Many of the same issues that go on in nearly any other business. There are management issues, regarding unions and interpersonal problems. There are moral issues. There are safety troubles. There are personality, cultural, and attitude issues. If your local business office has these problems, so does the USPS. What can be done? Williams has numerous ideas, two books full! Chances are that his ideas will work for any business, not just the one he’s inside of.

In his every day guy tone, Williams proves that he’s not just any worker bee in the hive. He takes initiative and shows readers how to do the same, no matter where you work. His encouragement to make the changes you envision, you the every day worker in whatever job you do, is priceless. For every job there is room to improve work conditions. For every job there are several co-workers who will complain but never do a thing, to that one who speaks up and makes things better…or not. At the very least, they have tried. See what Ronald Williams, Jr. has done, and be inspired.

Non-Fiction Review

Deep Inside LiteBlue
by Ronald Williams, Jr.
ISBN-10: 1424128560
Review by Heather Froeschl

For every job there is room to improve work conditions. For every job there are several co-workers who will complain but never do a thing, to that one who speaks up and makes things better…or not. At the very least, they have tried. One of the most important jobs in America, in my mind anyway, is the United States Postal Service. In Ronald Williams, Jr.’s book, “Deep Inside LiteBlue,” he discusses the inside scene of the USPS, and the typical challenges that are dealt with. Many of these things are just as readily occurring in nearly any job you could think of. Williams’ experience is more relatable than you might imagine.

Have you ever wondered what that letter you stick a stamp on goes through before it reaches your mother’s hands some 300 miles away? The next time you complain about another first class stamp price hike, take a moment to consider the travel costs of your letter. What has to happen to ensure delivery? A whole lot of shaking in going on. “Deep Inside LiteBlue” explains the inner workings of the USPS: the technology, the people, the supervisors, the trays per minute processing, the mandatory holiday work. Then he goes into the progress he’s seen in overcoming problems along the way. He looks at morality building, lack of understanding of the system by supervisors, problems on the line, overtime, sick time, wasted time. Many of the situations he speaks of are happening in all kinds of business and there is the true purpose of this book…to enlighten the masses about efficiency in business practices.

So what exactly is the LiteBlue? The heart of the matter: the people of the USPS. Williams comes from a job which we all rely on. He is an interesting guy working an interesting and vital job. His book speaks in an every man voice, encouraging others to stand up for what is needed in the workplace.